Your security is our top priority. Having ownership over your game assets is exciting, but it also has unique risks. Scammers and bad actors are always looking for opportunities to exploit players. By staying informed and vigilant, you can protect yourself and your valuable assets.
The Golden Rule: We Will NEVER Contact You First
This is the most important rule to remember. Official Aurory team members, moderators, and support staff will NEVER send you a direct message (DM) first on Discord, Telegram, or any other platform.
If you receive an unsolicited DM from someone claiming to be from Aurory support, it is a scam.
We will never ask you for your password, seed phrase, private keys, or to send funds for any reason in a DM.
Consider every single DM you receive to be from a scammer until proven otherwise through official channels.
Common Scam Tactics to Watch For
Impersonation & Fake Support: Scammers create fake profiles that look identical to official Aurory staff. They will DM you offering help with a problem you may have mentioned publicly, or invent a problem, to trick you into giving them information or clicking a malicious link.
Phishing Links & Fake Websites: Scammers create fake websites that are pixel-perfect copies of the official Aurory site, marketplaces, or related platforms. They share these links in DMs, social media, or emails. The goal is to get you to connect your wallet or enter your login details, which they can then steal. Always double-check the URL of any site you visit.
Fake Airdrops, Mints, and Sales: Be suspicious of surprise airdrops or sales announced outside of our official channels. Scammers will create a sense of urgency to rush you into connecting your wallet to a malicious site.
How to Protect Yourself: Security Best Practices
Verify All Information Through Official Channels: Before taking any action, always confirm announcements, sales, or airdrops on our official social media channels, Discord server, and website. Any real event will be announced well in advance.
NEVER Share Your Secret Recovery (Seed) Phrase: This is the master key to your wallet. Anyone who has it can access and steal all of your assets. No legitimate service or support agent will ever ask you for it. Keep it stored securely offline.
Use a Hardware Wallet: For high-value assets, consider using a hardware wallet (also known as a cold wallet). These devices keep your private keys offline, making them immune to online hacking attempts.
Bookmark Official Links: Save the URLs for the official Aurory website, marketplace, and social media pages in your browser's bookmarks. Only use these trusted links to avoid navigating to a fake site by mistake. If you are ever suspicious of a link, ask a moderator in our official Discord to verify it for you.
Enable Two-Factor Authentication (2FA): Add an extra layer of security to all your accounts (gaming, email, social media) by enabling 2FA. This makes it much harder for someone to gain access even if they manage to steal your password.
If you are ever in doubt, the safest action is to do nothing. Stop, think, and seek verification from a trusted, official source. Your vigilance is the best defense against scams.
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